Heat Pump Services in Kelowna

Heat Pump Installation & Repair

Planning a heat pump installation in Kelowna? Benson Pacific Heating & Cooling installs efficient heating and cooling systems designed for comfortable indoor temperatures throughout every season. A heat pump provides both home heating and air conditioning from one system, making it a practical option for new equipment, replacement projects, renovations, and homes currently using electric baseboards.

Every home has different comfort needs. Our team assesses the size and layout of your space, existing ductwork, electrical requirements, equipment location, and current heating system before recommending an appropriate solution. We install ducted heat pumps for whole home comfort as well as ductless systems for individual rooms, additions, and properties without existing ducts.

Careful system sizing and installation are essential for dependable performance. Benson Pacific handles equipment placement, installation, controls, testing, and final commissioning with attention to efficiency, quiet operation, and clean workmanship. We will explain how to operate your new system and can help you understand current rebate options that may apply to your project.

We also provide heat pump repair and maintenance in Kelowna. Whether you need a new installation, an assessment of an aging system, or service to restore reliable heating and cooling, contact our local HVAC team for straightforward recommendations and a detailed quote.

What's included in a heat pump installation

In-home assessment and a program-approved heat-load calculation to size the system correctly
System and equipment recommendation matched to your home’s layout, insulation, and heating needs
Full installation by licensed technicians, permitted and inspected where required
Help identifying and applying for every rebate you qualify for
Walkthrough of your new controls and a 10-year workmanship warranty

      
 4.9
 4.9
 Top Rated Service
   Verified by Trustindex   Top Rated Service
   4.9 Excellent rating Last 12 months 
  New reviews collected regularly Recent review activity detected 
  Responds to customer reviews 94.8% response rate within 48 hours 
  Verified by Trustindex Based on real customer reviews Learn more 
 
 
 
 
 
 
 
   
 
 
      Posted on Google  
   
   Kirk Hartmann 
 29 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Ben and team did a great job installing a Maestro Pro 12 AC unit in my condo. Great communication and prompt service. Highly recommended
  
 
     Posted on Google  
   
   Patrick Labelle 
 44 days ago
 
 
 Trustindex verifies that the original source of the review is Google. To notch professional service every time!!
  
 
     Posted on Google  
   
   Cyndel Martens 
 56 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Amazing customer service and service. Would recommend!
  
 
     Posted on Google  
   
   DnR Smith 
 141 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Was referred by my Nephew, so glad we were. Ben got back to us very promptly and came same day to see what we needed to install an air conditioning unit to our sort of new build. Provided quote next day and had product and installed 3days later. Fast, efficient, pleasant. Very happy with their service!
D & R Smith -Kelowna
  
 
     Posted on Google  
   
   Robert Law 
 143 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Top Notch. These are your guys!!!
  
 
     Posted on Google  
   
   Allison K 
 152 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Fabulous service!
  
 
     Posted on Google  
   
   Jared Hupalo 
 175 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Ben was great to work with—he patiently helped us design the best plan for our townhouse mini-split system, clearly explained everything, and guided us through available rebates. His crew paid close attention to detail and completed the job thoroughly. Timely, honest, and first-class service.
  
 
     Posted on Google  
   
   Melvin 
 176 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Tristan from Benson Pacific Heating and Cooling came to check why my airconditioning u nit wasn't working.  The unit was over 35 years old Instead of telling me that I should buy a new airconditioner Tristan checked wiring of a new thermostat that was installed,found that the wires had been crossed and now it works perfectly.  When I got my bill it was more than reasonable so not only did he not try and upset me .The problem was solved and the charge was what another company would have changed just to come out .Thank you so much !
  
 
     Posted on Google  
   
   Marc Gorley 
 185 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Benson pacific helped us navigate through some of the information on current FortisBC rebates, they were very helpful and answered a lot of our questions!  I would recommend!
  
 
     Posted on Google  
   
   Mike F 
 190 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Just had a hot water tank replaced, Ben and Tristan were very professional, easy to communicate with, punctual and tidy. Would not hesitate to use their services again!

Why Choose Benson Pacific?

Benson Pacific offers expert heat pump installation and maintenance, providing reliable warmth while keeping energy costs low.

Direct Support

Personalized support with direct access to our technicians for dedicated service.

Reliable Solutions

Prompt service to keep systems running smoothly and reduce downtime.

Rebate Assistance

We help you access FortisBC rebates, making upgrades affordable.

FAQ

Heat pumps can be confusing, especially with so many options and details. Here are some common questions to help you make an informed decision.

What is the difference between a heat pump and a traditional HVAC system?

How much can I save on energy bills with a heat pump?

What is the lifespan of a heat pump?

What size heat pump do I need?

Have Questions About Heat Pump Systems? Call Today!

      
 4.9
 4.9
 Top Rated Service
   Verified by Trustindex   Top Rated Service
   4.9 Excellent rating Last 12 months 
  New reviews collected regularly Recent review activity detected 
  Responds to customer reviews 94.8% response rate within 48 hours 
  Verified by Trustindex Based on real customer reviews Learn more 
 
 
 
 
 
 
 
   
 
 
      Posted on Google  
   
   Kirk Hartmann 
 29 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Ben and team did a great job installing a Maestro Pro 12 AC unit in my condo. Great communication and prompt service. Highly recommended
  
 
     Posted on Google  
   
   Patrick Labelle 
 44 days ago
 
 
 Trustindex verifies that the original source of the review is Google. To notch professional service every time!!
  
 
     Posted on Google  
   
   Cyndel Martens 
 56 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Amazing customer service and service. Would recommend!
  
 
     Posted on Google  
   
   DnR Smith 
 141 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Was referred by my Nephew, so glad we were. Ben got back to us very promptly and came same day to see what we needed to install an air conditioning unit to our sort of new build. Provided quote next day and had product and installed 3days later. Fast, efficient, pleasant. Very happy with their service!
D & R Smith -Kelowna
  
 
     Posted on Google  
   
   Robert Law 
 143 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Top Notch. These are your guys!!!
  
 
     Posted on Google  
   
   Allison K 
 152 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Fabulous service!
  
 
     Posted on Google  
   
   Jared Hupalo 
 175 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Ben was great to work with—he patiently helped us design the best plan for our townhouse mini-split system, clearly explained everything, and guided us through available rebates. His crew paid close attention to detail and completed the job thoroughly. Timely, honest, and first-class service.
  
 
     Posted on Google  
   
   Melvin 
 176 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Tristan from Benson Pacific Heating and Cooling came to check why my airconditioning u nit wasn't working.  The unit was over 35 years old Instead of telling me that I should buy a new airconditioner Tristan checked wiring of a new thermostat that was installed,found that the wires had been crossed and now it works perfectly.  When I got my bill it was more than reasonable so not only did he not try and upset me .The problem was solved and the charge was what another company would have changed just to come out .Thank you so much !
  
 
     Posted on Google  
   
   Marc Gorley 
 185 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Benson pacific helped us navigate through some of the information on current FortisBC rebates, they were very helpful and answered a lot of our questions!  I would recommend!
  
 
     Posted on Google  
   
   Mike F 
 190 days ago
 
 
 Trustindex verifies that the original source of the review is Google. Just had a hot water tank replaced, Ben and Tristan were very professional, easy to communicate with, punctual and tidy. Would not hesitate to use their services again!

Testimonials

Hear It From Our Clients

See what our customers are saying about their experience with Benson Pacific Heating and Cooling. We pride ourselves on delivering honest, reliable service that keeps our clients comfortable year-round.